Outsourcing IT at PwC is a report based on an IMF Senior Executive Forum presentation by Craig Brice, Director of US/UK IT Enablement at PwC.
Brice discusses the path to outsourcing and offshoring for PwC IT US, staffing challenges and opportunities, outcomes and results and future outlook for PwC US IT.
Over a period of years, PwC began the process by outsourcing ad hoc and moved to full outsourcing – multi-sourced with three vendors – in 2011.
This case study provides excellent background for others looking to outsource par of or entire IT functions.
IMF Reports: Outsourcing IT at PwC and More Available Online for Members
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